Citadel Water Pot Games Workshop

Prompt shipping and expert packing

We offer a broad range of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff will package every item to our exacting specifications. Your goods are thoroughly checked and properly secured before shipping. We deliver to thousands of customers every day in a variety of countries. This shows our commitment to becoming the largest online retailer on the planet. The warehouses are located located in Europe in the same way as they are in the USA.

Note: Orders containing more than one item will be assigned a distinct processing time for each item.

Prior to shipment, we check the item thoroughly before sending the items. The majority of orders are shipped within 48 hours. The delivery time should be between 3-7 working days.

Returns

The stock is dynamic and we cannot control it completely because of the fact that many parties are involved, which includes our warehouse and factory. The actual stock levels can fluctuate at any moment. It is possible that your order may be out of stock after the order is placed.

Our policy runs for 30 days. If 30 days have passed in the past since you purchased however, we're unable to give an exchange or refund.

To be returned, it must be unopened and in the same condition as when you received it. The item should be in its original packaging.